Can you believe it? In just a few days 2009 comes to a close, and a new decade begins.
Do we call this the “10’s”? Seems like just yesterday it was the “90’s”!
I have a quick tip for you to close out the year, but I also want to say Thank You!
Thanks for subscribing to Inside Secrets of a Systems-Run Agency. I appreciate the opportunity to share with you each week.
I’m grateful for so much – my wife Donna, wonderful family and friends, my coaching clients, my home and shelter – I could go on and on. And I will in my heart, but won’t bore you with the list!
No matter what 2009 was like for you, there is always something to be grateful for. It could be as simple as knowing you have family and friends who love you.
It could be the home that provides you shelter. The bed that provides you comfort. Hot running water is one of my favorites! Just think what life would be like without it.
It could be your business that continues to allow you to attract money into your life.
There is so much to be grateful for. Don’t take it for granted. Find the parts that you can appreciate.
I encourage you to make your own gratitude list. Writing it down is a great exercise. Allow gratitude to fill your heart.
And take that wonderful feeling into your plans for 2010.
Now, a quick tip to close out the year:
Role playing is a tremendous training tool … especially for prospect and client interactions. And when you role play, you should try to emulate the real situation as closely as possible.
Chances are most of your client interactions are on the phone, and when you’re on the phone you can’t see the client.
So, when you role play your sales and service interactions, make sure you turn away from each other! Match reality by only having words and the tone of voice to work with.
This will identify areas needing improvement during training and make your team training much more effective.
Have a Happy New Year and a prosperous 2010!
